CONTENTS
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THE CONSUMER PROTECTION ACT, 1986
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CHAPTER – I
PRELIMINARY
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1.
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Short title, extent, commencement and application
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2.
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Definitions
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3.
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Act not in derogation of any other law
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CHAPTER – II
CONSUMER PROTECTION COUNCILS
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4.
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The Central Consumer Protection Council
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5.
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Procedure for meetings of the Central Council
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6.
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Objects of the Central Council
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7.
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The State Consumer Protection Councils
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8.
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Objects of the State Council
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8A.
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CHAPTER – III
CONSUMER DISPUTES REDRESSAL AGENCIES
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9.
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Establishment of Consumer Disputes Redressal Agencies
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10.
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Composition of the District Forum
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11.
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Jurisdiction of the District Forum
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12.
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Manner in which complaint shall be made
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13.
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Procedure on admission of complaint
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14.
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Finding of the District Forum
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15.
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Appeal
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16.
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Composition of the State Commission
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17.
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Jurisdiction of the State Commission
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17A.
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Transfer of cases
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17B.
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Circuit Benches
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18.
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Procedure applicable to State Commissions
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19.
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Appeals
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19A.
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Hearing of Appeal
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20.
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Composition of the National Commission
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21.
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Jurisdiction of the National Commission
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22.
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Power of and procedure applicable to the National Commission
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22A.
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Power to set aside ex parte orders
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22B.
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Transfer of cases
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22C.
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Circuit Benches
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22D.
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Vacancy in the Office of the President
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23.
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Appeal
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24.
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Finality of orders
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24A.
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Limitation period
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24B.
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Administrative Control
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25.
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Enforcement of orders of the District Forum, the State Commission or the National Commission
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26.
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Dismissal of frivolous or vexatious complaints
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27.
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Penalties
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27A.
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Appeal against order passed under section 27
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CHAPTER – IV
MISCELLANEOUS
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28.
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Protection of action taken in good faith
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28A.
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Service of notice, etc.
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29.
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Power to remove difficulties
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29A.
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Vacancies or defects in appointment not to invalidate orders
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30.
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Power to make rules
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30A.
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Power of the National Commission to make regulations
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31.
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Rules and regulations to be laid before each House of Parliament
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