Referred Account Closure Error While closing the SB Account in DOP Finacle
Referred Account Closure Error While closing the SB Account in DOP Finacle
Referral Error comes up
when closure of SB account is attempted. This occurs whenever the SB account is
linked to another TDA (Term Deposit Account) account as interest repayment
account. The error looks like below screen shoot.
Solution
- Before submitting the SB account for closure, a check on the Dependent A/c section in Closure tab has to be made. The accounts where the SB accounts are linked are shown in the section as in the below screen shot :
- If the listed accounts are not closed, then the SB account has to be removed as interest repayment account from all such accounts
- If the listed accounts are already closed, then the Menu HTDBATCH has to be run for those listed accounts at CEPT level. This batch is normally executed daily by CEPT.
- On next day you can close the account without any error.
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