I am directed to inform that due to problems in accessing Agent
Portal, many MPKBY Agents and PRSG Leaders could not prepare their RD
LOTs in the portal from last week of Oct. 2015. Relaxations were given
to accept their LOTs in the EXCEL sheet for regular
deposits and at the counter through CRDP menu for default/rebate/POSB
cases on 30th and 31st Oct. 2015.
This office is receiving representations and references for waiving
off the default fee for Oct.2015 for those accounts which the agents
still not able to present up to 31st Oct. of Post Offices were not able
to accept business through EXCEL sheet or at
the counter due to paucity of time.
It has been decided by the competent authority that CBS Post Offices
may waive default fee in such genuine cases. For this, CBS Post Office
has to take following action:-
1. Write Error Book mentioning name and agency number of the agent and amount of default fee not taken.
2. Since, Finacle will charge default fee, the amount to be waived
should be noted at the end of the RD Consolidation and only RD Default
fee collected at the counter (from general public) should be entered in
the SB Cash/CSI System (in Mysore Division only).
3. Copy of agent list of such accounts should be kept in a guard
file. (list should have Date, Agent ID, Account number, Default fee
waived)
This process can be followed till all the agents are able to deposit
their funds for the month of Oct. 2015. For any account being presented
or included in the list where system is calculating default fee for Nov.
2015 default fee should not be waived.
Regards,
(Kawal Jit Singh)
Assistant Director (SB-II)
Postal Directorate
New Delhi
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