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Roll out of Internet,Mobile & SMS Banking in India Post

Admin Monday, February 22, 2016

Roll out of Internet,Mobile & SMS Banking in India Post


Facilities in Internet Banking

Customer has to enter:- https://ebanking.indiapost.gov.in

Customer can go through www.indiapost.gov.in and click on Customer option in Internet Banking.

Customer Information File (CIF) number printed on the Passbook will be the Login ID fir first login.

PIN has to be taken from Post Office where account stands after 10 working days.


  1. View Account Summary Screen 
  2. Inquire on Available balance 
  3. View Transaction History 
  4. View Closed Deposit Accounts 
  5. Inquire on Lien Account 
  6. View Issued Cheques 
  7. View Stopped Cheque 
  8. View rate of interest 
  9. View Deposit Account Details 
  10. Print Transaction details 
  11. Online Password Generation 
  12. Open Time Deposit Account 
  13. Opening Recurring Deposit 
  14. View Personal Details 
  15. View Issued Cheques 
  16. View Transaction History 
  17. Funds Transfer 
  18. View Tax Deducted at Source 
  19. Link Accounts 
  20. Compose Mails 
  21. View Inbox 
  22. Sent Mails 
  23. View Statement 
  24. OTP for Authentication 

Facilities in Mobile Banking

Customer has to download Mobile App from Google Store

Within 48 hours of applying for Mobile Banking, customer will login with CIF ID and generate 4 digit M PIN.

Customer can login through Mobile Browser also for which URL is:- https://mbanking.indiapost.gov.in. In such a case, Internet Banking Login ID and Password have to be used.

  1. Balance inquiry of SB and PPF accounts of the customer. 
  2. Balance inquiry of RD and TD accounts of the customer. 
  3. Balance inquiry of NSC Account of the customer. 
  4. Balance inquiry of Loan Accounts of the customer. 
  5. Mini Statement 
  6. Transaction History 
  7. Self Fund Transfer 
  8. Fund Transfer to registered payee with in DOP 
  9. Add payee 
  10. Opening of Time Deposit Account 
  11. Opening of Recurring Deposit Account 
  12. Loan Repayment in PPF account 
  13. RD intallments funding 
  14. Balance Inquiry through SMS banking 
  15. Mini statement through SMS banking 
  16. Inquire status of cheques 
  17. Inquire balance of TD account 

Facilities in SMS Banking

(Customer has to send Short Code through SMS at Mobile No. 925000339)

Within 48 hours of applying, customer will get 4 digit PIN through SMS. 


  1. Balance Inquiry through SMS banking 
  2. Mini statement through SMS banking 
  3. Inquire status of cheques 
  4. Inquire balance of TD account 


Process of Generation of PIN in Mobile Banking is given below:- 

Customer has to download Mobile Banking App. Customer will be asked to Generate MPIN for login by the Mobile Application.



(i) Customer has to enter the CIF and then following Security questions will be asked –

1. Date of birth

2. CIF ID

(ii) When these are entered, an OTP will be generated and send to Customers Registered Mobile Number.

(iv) User has to enter the OTP received to the registered mobile number.

(v) After successful validations of above steps, user is allowed to set MPIN of her/his choice which will be login Password to be used for M. Banking.


SMS Banking Password


SMS Banking Password will be of 4 digit length. The Password will be sent to the Customers Registered Mobile Number as an Alert message. This 4 digit PIN will be used by customer alongwith Short code.

NOTE:- IT WILL BE RESPONSIBILITY OF THE CUSTOMER TO KEEP INTERNET/MOBILE/SMS BANKING PIN AND OTP SECRET AND NOT SHARE WITH ANT OTHER PERSON INCLUDING POSTAL STAFF. CUSTOMER WILL BE PERSONALLY RESPONSIBLE FOR ALL THE TRANSACTIONS DONE THROUGH THESE CHANNELS USING PIN AND OTP.

Post a Comment

6 Comments

  1. Unknown28 February 2016 at 14:47

    Is there any solution for balance differ in rd account ifLoan was not entered in sp before migration

    ReplyDelete
  2. Unknown1 March 2016 at 10:23

    Please take the permission of higher authority of UCP, and deposit the defer amount in RD account. IF amount is more than passbook, please settle it at the time of closure. Pay actual maturity to customer.

    ReplyDelete
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