MIS/TD/SCSS Interest Pay Out Issue from Other SOL Sundry Account in DOP Finacle
MIS/TD/SCSS Interest Pay Out Issue from Other SOL in DOP Finacle
Issue Reported:
During pay-out of interest for TDA type accounts whenever they try to pay the interest from the sundry account of other sol they get the error “This office account can only be inquired from other SOLs” and gets the below error
Solution :-
The debit/credit of other sol Sundry accounts not allowed.
- Please contact the CEPT team or DOP IT team to do the sol switch to that sundry account sol using HCCS.
- Once sol switch is done then debit sundry account of that sol using HTM menu
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