Dormant Account Error of SB Account Closure in DOP Finacle
Dormant Account Error of SB Account Closure in DOP Finacle
Many time we have face error related to dormant account at the time of SB A/c Closer verification. An error "C.I. DR TRAN TO DORMANT A/C" is coming. The error is as like given in screen shoot.
The closure transaction has to be cancelled on Supervisor then follow the below steps to account become live/active account.
- Cancel the closure operation in HCAAC menu. While cancelling an user info will be shown that the transaction has to be manually reversed. After the cancel operation in HCAAC, the transaction has to be deleted in HTM.
- Modify the account status of the SB account in CASBAM menu from Silent to Live and verify the same on Supervisor Menu.
- Close the account now in HCAAC and verify the same.
A complete and latest guide about Finacle ver 10. It is basically written on DOP Finacle used in India Post. It explains all latest changes and solution of Finacle. Finacle solution consists all Finacle Menu and command and explains how to use them with relevant screen shoots.
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