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Error The Customer Record is not entered through the HCCFM Menu option

Error The Customer Record is not entered through the HCCFM Menu option

Many time we have faced error "The Customer Record is not entered through the HCCFM Menu option" at the time of transactions like deposit, withdrawal etc. Please see the screen shoot before going ahead.


This error is coming due to following situation:-

  • Sometime we have to modify CIF. The CIF modification command is CMRC. We modify the CIF successfully but
  • We forget the verification of CIF. If CIF stands in unverified stage. The error "The Customer Record is not entered through the HCCFM Menu option" is appeared at the time of transaction. We must verify the CIF after Modification.
  • Please verify the CIF in CCRC and try to do the transaction. This error will remove after verification of CIF.

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